At Fire Rated Carpet, our priority is to ensure the safety of your personal information during the browsing, purchasing, and installation process. Our privacy policy describes the way we gather, manage, and store your information when you visit our website, use our services, or contact our customer support, as we provide online services of fire-resistant carpets across Dubai and the UAE. Your use of our services will be subject to the following practices.
Privacy Policy of Fire Rated Carpet For Online Shopping
Which Information Do We Collect?
We are committed to collecting only the necessary information to ensure that we can provide excellent service to our customers, thereby ensuring a positive experience with us. The types of data we collect are as follows:
Personal Details:
To avail of fire-rated carpet or installation services, you simply need to provide your name, phone number, email address, and the area where you require delivery or service.
Service Related Information:
We gather details regarding the type of service you require, what you wish to order, measurement data, and the specific type of fire-rated carpet you wish to select.
Technical Data:
On our website, data regarding your IP address, browser type, and your browsing activity is automatically collected in order to enhance performance standards.
How We Utilize Your Information
With due regard for customer privacy, we use your information responsibly and carefully solely for business purposes; we handle your data as follows:
- To process the order and schedule the installation service for the fire-rated carpet.
- To provide answers to your queries, and to forward news and feedback.
- Providing Value for money offers, promotions, and service notifications
- Enhance the site’s functionality and the quality of the service provided.
- And to properly maintain our records and meet legal requirements.
Data Protection Measures
Fire Rated Carpet uses the necessary security controls to ensure that your personal information is neither accessed, lost, nor abused by unauthorized persons. Only the authorized personnel can access sensitive data.
Although there is no online system that promises full security, we constantly monitor our systems and upgrade them to ensure high data protection standards.
Third Party Data Sharing
Your personal information is not sold, traded, or rented to anyone. Your information can be disclosed in the following cases:
- In the presence of credible partners in the service delivery, installation team.
- Where it is necessary to make legal proceedings safe and credible.
- To safeguard the rights, safety, and operations of our company and clients.
Any third party must treat your data safely and in a manner that is in line with the relevant privacy standards.
Cookies And Monitoring Technologies
To enhance the experience of our valued customers on our site, we use cookies and other tracking technologies. Such tools assist us in learning the behavior of the users and how to optimize the performance of the websites.
Cookies can be controlled or disabled with the help of browser settings, however, not all functions of the site will work properly in case cookies are disabled.
Your Rights and Control
- Ask us to provide information about you.
- You can request that your information be corrected.
- Request the removal of your personal information where necessary.
- You can also unsubscribe to avoid receiving marketing materials.
Policy Updates
We can revise this privacy policy when necessary to capture the changes in our services or the law. We also urge you to visit this page as frequently as you can. If you have anything to share or have any questions regarding our Privacy Policy, you can contact us.